Join an A-Team. Change an industry. 
Build some magical tech.

Current Open Positions

We are currently actively hiring for the following positions:

  • Senior Software Engineer
  • Technology Deployment Manager
  • Sales Development Representative
  • Director of Sales

Of course, we are always looking for great people.  So if you are as excited about Perch as we are and would like to find a way to contribute, email us at info@perchinteractive.com.   

 

Senior Software Engineer

We are looking for someone who enjoys solving interesting and challenging problems with an eye for the balance between the desire for the ideal married with the practicality of the real world. Our cloud-based campaign management software deploys marketing campaigns across a remote network of connected devices (MacOS and soon Android) in over 20 countries across 5 continents. Our engineers enjoy the challenges of multi-device networks, hardware and software management, interim network connectivity and asynchronous communication and love delivering amazing experiences to consumers and retail clients alike. The Senior Software Engineer should be able to architect clever solutions to demanding real-world problems and constantly strive to re-factor and improve our product opportunistically.

For this role, you should have significant experience developing backend services (analytics, content management, data processing, etc.) utilizing the MEAN stack. You should also have some basic front-end skills as well. We are looking for a developer with a minimum of 4 years of work experience.

Please visit www.perchinteractive.com to learn more about the company and to see our amazing technology in action.

ROLE

  • Develop backend and platform services for PERCH
  • Work closely with CTO, CEO and Senior Software Architect
  • Maintain and add to PERCH internal libraries

SKILLS

  • Strong understanding of JavaScript and Node.js
  • Strong understanding of MEAN Stack
  • Strong understanding of HTML5 and CSS
  • Familiarity with of Frontend / UI Development
  • Familiarity with Computer Graphics techniques
  • Familiarity with AWS (primarily S3)

REQUIREMENTS

  • Bachelors Degree (ideally in Computer Science) 
  • 4+ years of Software Development Experience

If you are interested in applying for this position, please provide a resumé along and links to relevant projects to info@perchinteractive.com.


Technology Deployment Manager

We are PERCH, and we are redefining the in-store retail experience through advanced technology that can sense when customers pick up a product and then trigger digital experiences that resemble magic.  By bridging the physical and digital, Perch helps brands and retailers convey the value of products while making shopping more fun and engaging. We help retailers create amazing in-store experiences that drive meaningful ROI while reinforcing the value of their stores and their brand.

The Technology Deployment Manager is responsible for ensuring the successful deployments of PERCH interactive retail displays in-store.  You will be working the project delivery team to make sure the client specific software runs well and is ready for deployment. During the deployment or if a customer experiences an issue, you will regularly log in remotely to devices, check their health, recalibrate systems if necessary and decide if an on-site technician is necessary.   You are the last line of defense to make sure our deployed units are working well and you regularly monitor our network proactively to discover if issues occur, before the customer even knows it. 

You are adept at technology and love to get into systems, understand them and how they work.  You are a natural problem solver and can fix things that others give up on.  You understand that the world is imperfect, and that sometimes you have to use a band aid and some bubble gum and in others you need the team to build a bridge. You are an advocate for the customer.  You are great on the phone with people.  You listen to get to the root cause of issues, even when they aren’t very good at explaining it.  Although that may make you frustrated, you don’t let it show and know how to be a calming presence for less technical people.   You are a constant student, experimenting to learn and consistently grow.  And you know how to perform under pressure and can step up to demanding deadlines.  

 

RESPONSIBILITIES

  • Make sure all deployments are ready for delivery including ensuring custom interfaces are well tested before they go into production
  • Calibrate deployed units (camera sensing, application launch, wifi, etc.) and confirm their working condition with the in-store installation manager
  • Answer tier 1 and tier 2 support calls to resolve issues or triage them to tier 3 (engineering)
  • Constantly monitor analytics to send to clients and review system health check to detect errors before the client notices them.
  • Keep track of all activity and communication in our CRM (Salesforce)
  • Use your relationships to identify upsell opportunities, gather testimonials and share key members of the organization for sales

 

OUTCOMES

  • Drive increased renewal and deployment expansion rates
  • Gather testimonials for marketing use
  • Drive down fault rates of deployed units

 

EXPERIENCES

  • 2+ years experience in technical support or similar field
  • Technical understanding of A/V equipment
  • Technical understanding of A/V software
  • Experience with web-based technologies (websites and media delivery via web browsers)
  • Familiarity with command line (Terminal) tools and scripts
  • Familiarity with basic hardware and tools (nuts and bolts)
  • Ability to install and assemble A/V equipment
  • Strong organizational skills

If you are interested in applying for this position, please provide a resumé along and links to relevant projects to info@perchinteractive.com.


Sales
Development
Representative

 

MISSION

The Sales Development Representative is responsible for finding and qualifying retailers and brands that are interested in innovating their in-store experience across a large retail footprint. You are a sales machine, leveraging your CRM to build target prospect lists, call and email at volume and break down doors to get to the right decision maker or champion and drive industry awareness of the capabilities of PERCH.  If they are qualified and interested, you will work with our Directors of Sales to close new business and drive revenue for our growing company.

You are comfortable on the phone and excellent communicating with people.   You have a knack for getting people to help you.   You are persistent without being pushy.     You are friendly and charming but don’t know how to take no for an answer.   You’re competitive and continually push yourself beyond your goals.   You are tenacious and don’t need external motivation to organize your day and to exceed your goals. You are a constant student, experimenting and constantly learning and growing.  You strive to get to the next level and are willing to put in the work to get there.

RESPONSIBILITIES

  • Pitch the value of PERCH to Mgr, Director and VP level employees in Marketing, Creative, Brand Management and Sales at leading retailers and brands.
  • Use our Salesforce CRM with management to identify and build lists of high-probability accounts
  • Make 40-60 calls per day and a similar number of emails or LinkedIn messages to engage prospects, find decision makers and identify opportunities
  • Qualify every one of our inbound leads from the web, email and marketing
  • Quickly identify whether prospects have legitimate chances of doing business with PERCH and if not, move on.
  • Transition qualified leads to the Sales Directors and ensure timely follow up

 OUTCOMES

  • Source enough leads to drive 3-5 closed deals per month from opportunities you have discovered
  • Drive $1m in annual contract value from leads that you have sourced to the team.
  • Reach 40-60 people per day via phone and numerous online channels

EXPERIENCES

  • 1-2 years experience in high volume outbound cold calling environments preferred           
  • History of strong academic, extra-curricular or athletic achievement
  • Background or experience with retail or shopping preferred
  • Knowledge of Salesforce or other CRM a big plus
  • Strong organizational skills
  • Experience as a strong team player
  • Ability to respond quickly to new questions and think on your feet

If you are interested in applying for this position, please provide a resumé along and links to relevant projects to info@perchinteractive.com.


Director of Sales

MISSION

The Director of Sales is responsible for driving successful new client relationships with retailers and brands that are interested in innovating their in-store experience across a large retail footprint. The Director of Sales builds strong relationships at senior levels of multiple touchpoints in the organization, understands how to gain consensus and organizational momentum, drives to the initial sale and continues to nurture client relationships post-sale to grow the business.

The Director of Sales is our frontline to our growing success as a company.  Part evangelist, part teacher and part pragmatist.

RESPONSIBILITIES

  • Drive 7-digit top line revenues primarily from new business relationships at first, and then increasingly through penetration of existing accounts
  • Manage a pipeline of retailers and brands that are interested in Perch technology and nurture those relationships to help find a suitable project
  • Create attack plans and leverage key people in the organization in an account-based marketing approach
  • Ensure successful transition of new opportunities to the client success team and use the delivery process to deepen organizational relationships and identify follow-on opportunities
  • Manage all activity in our Salesforce CRM and constantly improve sales processes 

OUTCOMES

  • Drive $1.5m in bookings in the first year
  • Drive follow-on revenue in 30% of newly acquired client base within 9 months
  • Successfully forecast next month bookings within 25%, 80% of the time

EXPERIENCES

  • 5-10 years of experience selling into retail organizations and specifically the Innovation, Marketing, Sales, In-Store Experience or Operations departments        
  • Experience selling platform-type products that can be highly customized as well as products that are emerging technologies
  • Significant experience using Salesforce.com for all sales activity, experience creating custom reports a plus
  • Management of sales team a plus
  • Experience working with marketing teams in an Account Based Marketing approach a plus

If you are interested in applying for this position, please provide a resumé along and links to relevant projects to info@perchinteractive.com.