Retail Customer Experience - What you can expect from this year's Black Friday

Thanksgiving is nearly here, as is one of retail's biggest shopping events of the year: Black Friday. Brands have been pumping out special deals for the day leading up to the event with Amazon's "Countdown to Black Friday" event already in play and Walmart already swinging out their Black Friday deals for gaming systems, smart devices and TVs.

As consumers walk through the doors of their favorite stores Nov. 23, what will the customer experience look like for consumers as they browse for potential purchases, and how will retailers fare in the aftermath? Below are some predictions for what we can expect on Black Friday, and what this means for retailers.

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